ISFB General Management
The Institute is headed by a General Management team, which is responsible for strategic planning, managing relations with the banking ecosystem, marketing and communications, as well as legal, financial and human resources management. The Executive Board is supported by specialized teams in charge of implementing the Institute's services in all its areas of activity, while ensuring a high-quality customer experience, and by a Programs Department, in charge of monitoring and designing our offering.
In alphabetical order
Dr. Mathias Baitan
General Manager
"The goal justifies the effort at the beginning, but then the effort justifies the goal.
- Mihaly Csikszentmihalyi
- Director of the Institute since October 1, 2022
- 20 years' experience in the fields of organization and human resources in the banking industry, notably as Chief of Staff of BCGE General Management
- HES lecturer at HEG-Genève from 2013 to 2022 and Academic Director of the DAS Resilience and Organizational Health program.
- Holder of the federal diploma of human resources manager
- D. in Economic and Social Sciences from the University of Geneva and a Bachelor of Science in Psychology
...humble, thoughtful and pragmatic: distinguish between what depends partly on oneself and what comes from one's environment, draw inspiration from collective intelligence and then move forward with the best resources that can be activated in the present moment.
Joseph Baud-Grasset
Product Manager
"the real risk is not being able to discuss your work".
- Yves Clot
As Product Manager within the Operations team, he is responsible for implementing the following products:
Coordination of ISFB certificates :
- Credits
- Compliance Officer
- Family Officer
- Banking management and adaptability
- Sustainable finance
- Corporate banking
- Internal control and risk management
- Private banking - evening session
- Understanding finance
Partnership with HEG-Geneva for CAS and DAS courses:
- Operations management in financial services
- Strategic management in financial services
- Marketing and communication in financial services
- Management and Banking
Coordination of customized training
Adult education consulting
- At ISFB since September 2024
- Bachelor's and Master's degrees in Education Sciences - with a focus on adult training (University of Geneva).
- 2 years' experience as a teaching and research assistant in Information Science (HEG-Geneva).
- Several certifications in digital learning, diversity and inclusion, psychology and human rights.
A meticulous listener, Joseph aims to meet your needs as effectively as possible, thanks to his knowledge of psychology and lifelong learning.
Loriane Beauquis Dill
Communication Specialist
"The first knowledge is the knowledge of my ignorance: this is the beginning of intelligence."
- Socrates
As Communications Specialist on the Marketing team, she is responsible for planning and coordinating our corporate and product communications, including :
- ISFB interview management
- Managing the ISFB Insight newsletter
- Product marketing communications
- Managing our LinkedIn page
- At ISFB since August 2024
- 15 years' experience in marketing and communications, mainly in the banking sector
- Master's degree in Marketing & Communication (Institut Commercial de Nancy, ICN)
...beautiful and authentic.
Lionel Blanc
Product Manager
"Always act as if it were impossible to fail.
- Winston Churchill
As Product Manager within the Operations team, he is responsible for implementing the following products:
- Skills assessments
- Coaching follow-up
- Customized training follow-up
- ISFB Retail and Corporate Banking Certificate
- ISFB Private Banking Certificate
- Examination coordination
- SAQ CWMA recertification packages
He also handles IT coordination tasks.
- Joined ISFB in 2015
- 8 years' experience in continuing education
- Federal diploma in Executive Assistant
Stéphane Bonzon
Psychologist
"What I do teaches me what I'm looking for".
- Pierre Soulages
As a guidance psychologist, he offers coaching and consulting in skills and career development to professionals in the banking and finance sector, to help them make the most of their talents.
- At the ISFB since May 1, 2023
- 10 years of experience as a career, academic and vocational counselling psychologist
- 10 years of experience in banking and IT
- Substitute lecturer and researcher at the Institute of Psychology of the University of Lausanne during the academic year 2021-2022
- Master's degree in counseling and orientation psychology (University of Lausanne) and Master of Advanced Studies in Management, Human Resources and Careers, specialization in career management (University of Geneva)
- Areas of focus: skills assessment and career development
- Specializations: soft skills, orientation in uncertainty, search for meaning
...unpredictable or when developing and supporting careers becomes an art and calls for a philosophy of action that can embrace uncertainty and transform it into opportunities.
Nelson Currat
Data Management Specialist
"Tempus fugit, utere
- Joined ISFB in 2024
- Holder of a Bachelor of Science HES-SO in Business Economics from the Haute Ecole de Gestion de Genève
- Future Master's student in Business Administration, Information Systems Management specialization
- Various professional experiences in public or semi-public organizations, as well as in SMEs
... who train and perfect: an expert is someone who has made all the mistakes it's possible to make in a very limited field, and who won't make them again.
Maryse Gabbay
Certifications Manager
"Take care of your employees, they'll take care of your business".
- Richard Branson, founder Virgin Group
As Head of Certifications, she is in charge of the strategic business area covering SAQ certification and re-certification, as well as preparation for international certifications.
She also interacts with the management of our member banks as part of our continuing education offering.
- Entry to ISFB in November 2024
- Master's degree in business management from the University of Geneva
- Over 20 years' experience as Senior Training Manager at Credit Suisse
- CAS in Adult Education from the University of Geneva
Marie Gala
Marketing Manager
"Whatever you are, be a good one.
- Abraham Lincoln
As Marketing and Events Manager, she is in charge of designing, implementing, managing and promoting ISFB's marketing platforms and events for institutional members, stakeholders and graduates, in particular the ISFB Hub.
She also ensures that the visual identity of institutional content is respected, as well as the production of photographs.
- Entry to ISFB in 2023
- 15 years' experience in marketing and events, including 7 years in the banking sector
- Professional photographer for 8 years
- Graduate of the Faculty of Economic and Social Sciences at the University of Geneva, Bachelor's degree in Geography
Discover theinterview with Marie Gala in the December 2023 issue of ISFB Insight
... bold and elegant: weaving links and creating opportunities while respecting each other to develop creative, positive and productive synergies.
Alexandre Haberih
Operations Manager
"Só há uma maneira de aprender. É através da ação."
- Paulo Coelho
As Head of Operations, he is responsible for leading the operational team and for the day-to-day monitoring of cross-functional processes across the entire ISFB offering, to ensure that everything runs according to plan.
He is also Product Manager for the following products:
- Joining ISFB in 2022
- 7 years' experience in university teaching and research
- Over 15 years' experience in professional training
- Bachelor's and Master's degrees in Education from the University of Nantes, France
Philippe Henderickx
Skills Consultant
"Great things in business are never done by one person, they are done by a team of people."
- Tim Cook, CEO Apple
As a Skills Consultant, he assists our customers in analyzing their needs and also acts as a coach and mentor for people in career transition.
- Joined ISFB in 2024
- Previously Head of Market Development Banking West Switzerland at Swisscom
- A rich career in banking and finance, beginning at Citi where he was responsible for operations in Belgium and France. He then moved into the banking software and services sector with Odyssey, Temenos, as well as various IT integration and HR consulting structures. He subsequently held the position of Director, Head of Organization & IT at BCGE, and Managing Director - Chief Data Officer at UBP.
that connect and transmit... the pleasure of sharing expertise and links built up over 40 years of experience in banking services and operations.
Gaëlle Junod
Administration and Finance Manager
"The greatest enemy of knowledge is not ignorance, but rather the illusion of knowledge."
- Stephen Hawking
As Administration and Finance Manager, she is responsible for managing the administrative function, monitoring the financial budget and supporting management in its activities. She is also responsible for managing quotations, customer and supplier data, creditor and debtor management, as well as monitoring our suppliers' contracts.
- Entry to ISFB in 2024
- Over 18 years' experience in administration and accounting
- Executive Assistant diploma
...true, undeniable: sincerity aims for authenticity, giving meaning and value, a unique character. Be aware of your values and trust your own decisions and convictions.
Larissa Kungudi
Product Manager
"In truth, the path is not important, the will is enough for everything.
- Albert Camus
- ISFB wealth planner certificate
- ISFB Certificate as a Regulatory Specialist
- ISFB Compliance Officer Certificate
- ISFB Certificate in Sustainable Finance
- Coordination of SAQ CWMA certification exams
It also coordinates quality assurance.
- At the ISFB since 2020
- Graduate in Political Science (University of Geneva)
...happy: you'll see, when you get her on the other end of the line, you'll hear her smile too! With Larissa, cases no longer have numbers, they have names. With pragmatism and determination, she brings your interests to bear in a positive and professional manner.
Sophie Lüscher
Intern
"Every experience is an opportunity to progress."
As a marketing and customer experience intern, she actively contributes to customer reception and telephone call management. She is also involved in customer experience improvement projects, including CRM integration.
- Experience in marketing and customer experience.
- Student at the École Hôtelière de Lausanne
... that create links and value: offering customers a smooth, pleasant experience, optimizing processes and contributing to innovative projects with commitment and creativity.
Oscar Marano
Product Manager
"Today's expertise is the key to tomorrow's opportunities."
As Product Manager in the Operations team, hecoordinates the following ISFB certificates:
- Management assistant
- Investment Advisor
- Futur of Finance
- Risk management for directors
- Wealth planning
- Staff and support
- Preparing for early retirement
- Private Banking
- At ISFB since 2024
- Bachelor's degree in economics from the University of Geneva
- Currently pursuing a Master's degree in economics
Organized and attentive to detail, Oscar ensures that training programs are well coordinated, guaranteeing efficient solutions and a seamless experience for all participants.
Diana Mooser
HR Skills Consultant
"Training sets you free
- Victor Hugo
As a Skills Consultant, she supports our customers in their development and skills assessment needs, as well as in their coaching initiatives.
- At ISFB since 2024
- Over 20 years' HR experience in private banking and trading
- Master of Advanced Studies in Human Development in Organizations - HEIG, DAS in Resilience and Organizational Health - HEG, CAS in Happiness in Organizations - HEG, among others.
- Several certifications in project and change management
Live the present moment with intensity; live our singularity, and co-construct the future we desire.
Christophe Nicod
Training Manager
"Training strengthens our ability to evolve in a constantly changing world".
He also interacts with the management of our member banks as part of our training offer in Swiss and international certifications.
- Head of Training at ISFB since November 1, 2024
- 20 years' experience in the banking sector as a local, international and then commercial customer advisor, before taking over responsibility for teams and managing a local branch with UBS.
- Certified adult trainer and team coach in the impact of change on human dynamics
Oris Lexar
Virtual assistant
"Analysis and structuring at the service of strategy
Oris Lexar supports ISFB management in data analysis and the production of high value-added content. It contributes to the analysis of banking sector trends and the structuring of information, in order to optimize decision-making and support ISFB's positioning as a key player in the development of financial skills in French-speaking Switzerland.
- Working for ISFB since 2025
- It runs on ISFB's in-house Copilot platform.
...structured, synthetic and with multiple sources of information.
Fiduciary
FORVIS MAZARS SA is responsible for general accounting, taxation, payroll and insurance. The mandate is supervised by Mr. Aurelio Soalleiro.