ISFB organization
L’Institut est dirigé par une Direction générale qui se charge de la planification stratégique, de la gestion des relations avec l’écosystème bancaire, du marketing et de la communication, ainsi que des aspects juridiques et de la gestion des ressources humaines. La Direction générale est accompagnée par une équipe de Direction et d’équipes spécialisées en charge de la mise en œuvre des prestations de l’Institut dans tous ses domaines d’activités, en veillant à offrir une expérience client de grande qualité, ainsi que d’une Direction des programmes, en charge de la veille et de la conception de notre offre.
Management
Mathias Baitan
General Management
Christophe Nicod
Continuing education
Maryse Gabbay
Certifications
Team presentation
in alphabetical order
Dr. Mathias Baitan
General Manager
"The goal justifies the effort at the beginning, but then the effort justifies the goal.
- Mihaly Csikszentmihalyi
- Director of the Institute since October 1, 2022
- 20 years' experience in the fields of organization and human resources in the banking industry, notably as Chief of Staff of BCGE General Management
- HES lecturer at HEG-Genève from 2013 to 2022 and Academic Director of the DAS Resilience and Organizational Health program.
- Holder of the federal diploma of human resources manager
- D. in Economic and Social Sciences from the University of Geneva and a Bachelor of Science in Psychology
...humble, thoughtful and pragmatic: distinguish between what depends partly on oneself and what comes from one's environment, draw inspiration from collective intelligence and then move forward with the best resources that can be activated in the present moment.
Joseph Baud-Grasset
Product Manager
"the real risk is not being able to discuss your work".
- Yves Clot
As Product Manager in the Continuing Education team, he is responsible for implementing the following products:
Coordination of ISFB certificates :
- Credits
- Compliance Officer
- Family Officer
- Banking management and adaptability
- Sustainable finance
- Corporate banking
- Internal control and risk management
- Private banking - evening session
- Understanding finance
Partnership with HEG-Geneva for CAS and DAS courses:
- Operations management in financial services
- Strategic management in financial services
- Marketing and communication in financial services
- Management and Banking
Coordination of customized training
Adult education consulting
- At ISFB since September 2024
- Bachelor's and Master's degrees in Education Sciences - with a focus on adult training (University of Geneva).
- 2 years' experience as a teaching and research assistant in Information Science (HEG-Geneva).
- Several certifications in digital learning, diversity and inclusion, psychology and human rights.
A meticulous listener, Joseph aims to meet your needs as effectively as possible, thanks to his knowledge of psychology and lifelong learning.
Loriane Beauquis Dill
Communications Manager
"The first knowledge is the knowledge of my ignorance: this is the beginning of intelligence."
- Socrates
As Communications Manager, Loriane is responsible for planning and coordinating our corporate and product communications, in particular:
- ISFB interview management
- Managing the ISFB Insight newsletter
- Product marketing communications
- Managing our LinkedIn page
- At ISFB since August 2024
- 15 years' experience in marketing and communications, mainly in the banking sector
- Master's degree in Marketing & Communication (Institut Commercial de Nancy, ICN)
...beautiful and authentic.
Lionel Blanc
Product Manager
"Always act as if it were impossible to fail.
- Winston Churchill
As Product Manager in the Certifications team, he is responsible for implementing the following products:
- Operational management of CWMA SAQ certification
- SAQ coaching follow-up
- SAQ customized training follow-up
- Coordination of SAQ examinations
- SAQ recertification seminars
He also handles IT coordination tasks.
- Joined ISFB in 2015
- 10 years' experience in continuing education
- Federal diploma in Executive Assistant
Stéphane Bonzon
Psychologist
"What I do teaches me what I'm looking for".
- Pierre Soulages
As a Psychologist Guidance Counselor on the Career Team, he provides coaching and consulting in skills and career development to professionals in the banking and finance sector, helping them to make the most of their talents.
- At the ISFB since May 1, 2023
- 10 years of experience as a career, academic and vocational counselling psychologist
- 10 years of experience in banking and IT
- Substitute lecturer and researcher at the Institute of Psychology of the University of Lausanne during the academic year 2021-2022
- Master's degree in counseling and orientation psychology (University of Lausanne) and Master of Advanced Studies in Management, Human Resources and Careers, specialization in career management (University of Geneva)
- Areas of focus: skills assessment and career development
- Specializations: soft skills, orientation in uncertainty, search for meaning
...unpredictable or when developing and supporting careers becomes an art and calls for a philosophy of action that can embrace uncertainty and transform it into opportunities.
Nelson Currat
Data Management Specialist
"Tempus fugit, utere
As a Data Management Specialist within the Operations team, he is responsible for controlling and reconciling data from our various systems and working on the integration of our new management software. He is also responsible for managing the quality of customer data, and acts as deputy to the Head of Administration and Finance.
- Joined ISFB in 2024
- Holder of a Bachelor of Science HES-SO in Business Economics from the Haute Ecole de Gestion de Genève
- Future Master's student in Business Administration, Information Systems Management specialization
- Various professional experiences in public or semi-public organizations, as well as in SMEs
... who train and perfect: an expert is someone who has made all the mistakes it's possible to make in a very limited field, and who won't make them again.
Emma Frossard
Product Manager
« Cultiver le savoir sans perdre le sens de l’émerveillement »
En tant que Product Manager, elle assure la coordination des produits ISFB suivants :
- Competency Assessments
- Séminaires de re-certification
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À l’ISFB depuis janvier 2026.
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Titulaire d’un Bachelor et d’un Master en sciences de l’éducation, orientation formation des adultes (Université de Genève).
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Expérience comme assistante de recherche et d’enseignement au sein de l’équipe CRAFT, avec accompagnement d’étudiants Bachelor, CAS et DAS sur des projets de formation fondés sur l’analyse de l’activité.
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Parcours enrichi par des expériences en coordination, accueil et accompagnement, avec une forte attention aux pratiques professionnelles, aux situations et aux personnes.
…bien faites, ancrées dans l’expérience et attentives à ce qui se joue dans l’activité réelle, pour comprendre et transformer les pratiques.
Maryse Gabbay
Certifications Manager
"Take care of your employees, they'll take care of your business".
- Richard Branson, founder Virgin Group
As Head of Certifications, she is in charge of the strategic business area covering SAQ certification and re-certification, as well as preparation for international certifications.
She also interacts with the management of our member banks as part of our continuing education offering.
- Entry to ISFB in November 2024
- Master's degree in business management from the University of Geneva
- Over 20 years' experience as Senior Training Manager at Credit Suisse
- CAS in Adult Education from the University of Geneva
Marie Gala
Marketing Manager
"Whatever you are, be a good one.
- Abraham Lincoln
She also ensures that the visual identity of institutional content is respected, as well as the production of photographs.
- Entry to ISFB in 2023
- 15 years' experience in marketing and events, including 7 years in the banking sector
- Professional photographer for 8 years
- Graduate of the Faculty of Economic and Social Sciences at the University of Geneva, Bachelor's degree in Geography
Discover theinterview with Marie Gala in the December 2023 issue of ISFB Insight
... bold and elegant: weaving links and creating opportunities while respecting each other to develop creative, positive and productive synergies.
Gaëlle Junod
Administration and Finance Manager
"The greatest enemy of knowledge is not ignorance, but rather the illusion of knowledge."
- Stephen Hawking
- Entry to ISFB in 2024
- Over 18 years' experience in administration and accounting
- Executive Assistant diploma
...true, undeniable: sincerity aims for authenticity, giving meaning and value, a unique character. Be aware of your values and trust your own decisions and convictions.
Bianca Lehner
Conseillère en digitalisation
"The essential is invisible to the eye".
- Antoine de Saint-Exupéry
En tant que Conseillère en digitalisation, Bianca Lehner accompagne la digitalisation de nos processus de gestion.
- Operations Manager since June1, 2025
- Over 20 years' experience in technological and organizational transformation, including 15 years in the banking sector in French-speaking Switzerland
- Master's degree in Business Management from UNIGE (HEC Geneva) and diploma in IT
- Management of large IT services business units (Switzerland, Europe, Asia, Latin America)
- Recognized expertise in IT strategy, operational governance and transformation of complex, regulated organizations
Elliot Nemeth
Intern
"It's hard to fail, but it's even harder not to have tried to succeed. "
Theodore Roosevelt
As a marketing and customer experience intern, he or she will actively contribute to customer reception and telephone call management. He/she participates in customer experience improvement projects, event organization and operational activities in support of product management.
- Student at the Geneva Hotel School
Oscar Marano
Product Manager
"Today's expertise is the key to tomorrow's opportunities."
As Product Manager in the Continuing Education team, he is responsible forcoordinating the following ISFB certificates:
- Management assistant
- Investment Advisor
- Futur of Finance
- Risk management for directors
- Wealth planning
- Staff and support
- Preparing for early retirement
- Private Banking
- At ISFB since 2024
- Bachelor's degree in economics from the University of Geneva
- Currently pursuing a Master's degree in economics
Organized and attentive to detail, Oscar ensures that training programs are well coordinated, guaranteeing efficient solutions and a seamless experience for all participants.
Diana Mooser
HR Skills Consultant
"Training sets you free
- Victor Hugo
As a Skills Consultant, she supports our customers in their development and skills assessment needs, as well as in their coaching initiatives.
- At ISFB since 2024
- Over 20 years' HR experience in private banking and trading
- Master of Advanced Studies in Human Development in Organizations - HEIG, DAS in Resilience and Organizational Health - HEG, CAS in Happiness in Organizations - HEG, among others.
- Several certifications in project and change management
Live the present moment with intensity; live our singularity, and co-construct the future we desire.
Christophe Nicod
Training Manager
"Training strengthens our ability to evolve in a constantly changing world".
He also interacts with the management of our member banks as part of our training offer in Swiss and international certifications.
- Head of Training at ISFB since November 1, 2024
- 20 years' experience in the banking sector as a local, international and then commercial customer advisor, before taking over responsibility for teams and managing a local branch with UBS.
- Certified adult trainer and team coach in the impact of change on human dynamics
Evelyne Rechenmann
Recruitment Specialist
Finding talent, revealing potential
As Recruitment Specialist, she is in charge of placement management for ISFB.
It plays a key intermediary role, supporting both :
- our member banks in their search for talent,
- job seekers in their efforts to reintegrate into the workforce and enhance their skills,
- employment agencies in their efforts to encourage people to return to work.
- Entry to ISFB in November 2025
- Over 12 years' experience as a Senior Recruiting Partner at Credit Suisse
- Bachelor's degree in Foreign Language and Civilization
- 4 languages including English, German and Italian
Oris Lexar
Virtual assistant
"Analysis and structuring at the service of strategy
Oris Lexar supports ISFB management in data analysis and the production of high value-added content. It contributes to the analysis of banking sector trends and the structuring of information, in order to optimize decision-making and support ISFB's positioning as a key player in the development of financial skills in French-speaking Switzerland.
- Working for ISFB since 2025
- It runs on ISFB's in-house Copilot platform.
...structured, synthetic and with multiple sources of information.
Fiduciary
FORVIS MAZARS SA is responsible for general accounting, taxation, payroll and insurance. The mandate is supervised by Mr. Aurelio Soalleiro.