ISFB Certificate
Banking Management and Adaptability

Catalog | Management


For several years, managers have been facing a constantly changing, interconnected environment, making their daily life appear more uncertain than before. Today, the role of the manager is to be able to make decisions without being able to control all the parameters of the environment. In this training, middle and senior managers work on their function as managers in situations of uncertainty: they focus on their personal organization techniques, but also on their ability to structure the group they lead; they develop techniques for analyzing and understanding data; they understand the tools for preventing and managing their own stress in uncomfortable situations; or they practice improvisational situations in immersion.

Key objectives

  1. Refine your management skills
  2. Work on your know-how and interpersonal skills in situations of uncertainty
  3. Boost your career and share experiences among peers

Target audience

  • Executives and professionals of the banking industry in French-speaking Switzerland wishing to :

    - refine their management skills
    - work on their know-how and interpersonal skills in situations
    - boost their career and share experiences among peers

  • Talents and potentials within a bank or financial institute wishing to give a boost to their career


ISFB lecturers have been working in the banking and financial world, or in their respective fields, for many years and are recognized as some of the best experts in our ecosystem in French-speaking Switzerland.


Scientific Committee

Program Director: Mathias Baitan

Product Manager: Alexandre Haberih

  • 9 non-consecutive days 
  • In person at the ISFB premises
  • Weekdays, from 8:30 am to 5:00 pm
  • Language : French

The certificate is composed of 9 one-day modules:

Module 1: General management culture

Review of the body of knowledge in management. Discussions on classical, human relations and modern management theories, as well as more recent topics related to the discipline of organizational resilience. Exercises to discover one's own professional preference profile and ability to interact with others, based on the Insights Discovery model.

Module 2: General financial literacy

Discovery of digital issues in the financial sector, so as to be able to identify the main challenges and to form an opinion without having extensive knowledge in computer science. Review of the history of finance, in order to provide participants with a general historical financial culture, part of which focuses specifically on the history of finance in French-speaking Switzerland.

Module 3: Art & inspiration

Management is sometimes presented as a science, other times as a discipline. It can also be seen as an applied art. In this module, participants will reflect on their role as managers using musical metaphors and practical activities that focus on the elasticity of their relationship to time and their managerial posture.

Module 4: Recruitment

During this module, participants practice the art and craft of good recruitment, from identifying key skills to the final selection, including the drafting of specifications. Recruitment techniques are worked on as a team, and exchanges of practice enrich individual and collective experience.

Module 5: Law

Review of the essential notions of banking law, with the aim of developing general knowledge. Awareness of labor law, more specifically the legal themes most useful to the manager in his or her role as an executive.

Module 6: Foresight & Analysis Techniques

Discovery of the world of strategic foresight, allowing the identification of possible future scenarios and awareness of simple statistical analysis techniques.

Module 7: Immersion in an uncertain environment

Discover management techniques used in other industries and professions that can inspire banking executives on a daily basis.

Module 8: Communication & improvisation

Improvisation and personal communication exercises in front of a group (elevator pitch, etc.) and role plays specific to difficult managerial situations.

Module 9: Stress Prevention & Performance

Discovering techniques for managing one's performance over the long term, inspired by practices used in high-level sports, under the instruction of a sports psychologist.


CHF 5'950.00 (member price)

CHF 7'440.00 (non-member price)

The member prices apply to all ISFB member institutes and their employees.

This training course can be financed by the FFPC for employees in the banking and finance sector in the canton of Geneva. Please contact your human resources department for details.


Please complete the online application form.

Your registration will be considered firm and definitive if it meets our criteria (see registration form). 3 weeks before the start of the course, you will have access to our ISFB collaborative space, then a few days before the start of the course to the space specifically reserved for participants in this course.

ISFB general terms and conditions apply.

Opening of the next session

The next session starts on October 03, 2024 at 08:30.
The full training schedule is available here.

Examination information

Poster presentation.

I really appreciated the ISFB's Banking Management and Adaptability program because it tackled the subject in a particularly original way, with top-quality speakers from a wide variety of sectors, such as aviation, music and theater. I also really enjoyed the practical exchanges with the participants and the composition of the group, which really helped to forge links. I highly recommend this program to anyone with management responsibilities or an interest in the subject!

Maryse Gabbay, Credit Suisse

I really enjoyed these 3 months of training, led by top-quality instructors!

To conclude, I was able to present my reflective work to the jury in order to obtain this management certification. 🎓📜

Great moments of sharing and exchange with all the participants.😊

Christophe Tessalonikos, Crédit Agricole Next Bank (Suisse) SA

Very happy and proud to be part of this wonderful group!
A wonderful experience, an unusual and enriching training program, excellent speakers.
To be consumed without moderation

Flavio Santangelo, Banque Cramer

Great encounters in a rich pedagogical environment delivered by impactful speakers! Proud to have been part of this first class 🥇🎓

Baptiste Cruvieux, Crédit Agricole next bank (Suisse) SA

I'm delighted to have had the opportunity to take this enriching and inspiring course. The quality and diversity of the trainers, who came from worlds far removed from banking - art, aviation, the world of sport - provided me with useful and innovative managerial tools. It was also a pleasure to share convivial moments with the participants of this 2023 intake.

Pascal Meilland, Mirabaud Group

Application for registration