ISFB Insight Online
The latest news on skills development in the banking and financial ecosystem in French-speaking Switzerland.
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From Adoption to Embrace of Generative AI in the Workplace: A Dialogue Between Educational Sciences and Psychology
Generative AI has made its way into the workplace before organizations have had time to establish guidelines for its use. In this article, Joseph Baud-Grasset and Stéphane Bonzon share their perspectives to distinguish between adoption and appropriation, and to emphasize that the professional use of AI requires discernment, collective learning, and responsibility.
Serving on a bank's board involves much more than just a title
As a lecturer at ISFB for the Certificate in Governance and Risk Management for Board Members, Hervé Broch points out that a bank’s board of directors does not create value through its operational involvement, but rather through the quality of its judgment, its questions, and its independence. In his view, governing a bank requires a certain mindset: understanding the bank’s mission, respecting the role of management, engaging in clear debate, and keeping the institution’s long-term sustainability in mind.
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ISFB Insight Print: The magazine for skills development in the banking and financial ecosystem of French-speaking Switzerland
The quarterly print publication features analyses, interviews, and opinion pieces on trends in the banking and finance industries.
The quarterly publication is distributed free of charge to ISFB member institutions, which may make it available to their staff, clients, or partners—particularly in their reception areas, lounges, waiting rooms, or reception areas.
Individuals can also receive the magazine as part of their ISFB Hub membership.
Since January 2023, ISFB Insight Online has primarily been an online publication. Articles, interviews, opinion pieces, newsletters, and social media posts keep pace with current events, industry trends, and ideas circulating in the French-speaking Swiss financial community. It’s all about immediacy: delivering information quickly, picking up on signals, sparking reactions, and gauging what captures attention. ISFB Insight Print operates on a different timeline. Print curates, compiles, and slows things down. It gives certain texts greater longevity, more space to certain voices, and greater weight to reflections that deserve to be preserved, reread, and shared. Digital media drives the momentum; print preserves the record. Between these two formats, different timeframes intersect. Some content remains available exclusively online to maintain its direct link to current events and extend the reading experience. Other articles, written by members for members, find their place solely in the print edition. ISFB Insight thus bridges the gap between the rapid circulation of ideas and the more enduring preservation of contributions.
Mathias Baitan, General Manager
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EDITOR'S CHOICE
ISFB Observatory: Call for Papers
As part of its mission, the ISFB Observatory hereby invites contributions to the ISFB ecosystem. Under its editorial and scientific guidance, the aim is to enrich the perspectives brought to bear through specialized, analytical, and field-based contributions.
How to Support Banking Professionals During Career Transitions
The ISFB Trajectoires et Transitions program supports professionals in the banking and finance sector in their career transition. Designed to provide a stimulating and supportive environment, the program helps you to better understand the market, explore your personal resources and rediscover the meaning of your career path.
C-LEVEL INTERVIEWS
Understanding, deciding, communicating: Interview with Camille Vial, Managing Partner and CEO of Mirabaud & Cie SA
As the heir to a long banking tradition and a member of the seventh generation of the founding family, Camille Vial has served as the bank’s chair in Switzerland since 2019, making her the first woman to hold this position at the institution.
Running a bank means wanting to build something for the long term. Interview with Kim-Andrée Potvin, CEO of Bonhôte Bank.
From internal audit to senior management, Kim-Andrée Potvin has built a career deeply rooted in an understanding of how the banking industry works. Having become CEO of Banque Bonhôte in early 2025, she shares in this interview her career path, her vision of the role of a leader, and her perspective on the key skills required in the banking sector.
Interview with Hervé Broch, Chief Executive Officer at Banque Raiffeisen Région Genève Rhône
Continuing Education
Investing in talent to …
Well-trained executives for a solid future: interview with Nicolas Krügel, CEO of BCGE
Continuing Education
Well-trained managers for …
INTERVIEWS WITH HUMAN RESOURCES
AZQORE joins ISFB: a strategic choice for skills development
This partnership is part of a structured approach to certification, continuing education, and talent development, closely aligned with the challenges facing the banking sector.
Interview with Marina Bianchi Galanti: "Investing in skills is a key challenge for the banking sector".
The Institute
Interview with Marina Bianchi Galanti: “Investing …
Banking professions put to the test of digital skills
Digitalization has transformed the banking landscape, accelerating automation and redefining job roles. While Switzerland is facing a growing shortage of IT professionals, the real challenge for banks goes beyond simply recruiting IT experts.
AI and skills development in banking: what premises?
Career development
Ignacio Ramirez: “It is now possible to solve very specific problems without any technical barriers.”
ISFB Insight {post_terms,type:category,parents:yes,separator: | ,link:yes} Entretien avec Ignacio Ramirez, chargé de cours dans le Certificat ISFB Future of Finance {post_date} Comprendre les transformations technologiques de la finance suppose aujourd’hui d’aller au-delà des discours généraux sur l’intelligence artificielle pour en saisir les usages concrets. Dans le cadre du Certificat ISFB Future of Finance qui débute dans quelques semaines, Ignacio Ramirez revient sur les outils les plus récents, leurs applications dans le secteur financier et les nouvelles possibilités qu’ils ouvrent, y compris pour des profils non techniques. Ignacio Ramirez, vous intervenez en tant que Chargé de ...
Blockchain, fintech, and crypto-assets: developing new skills to understand the ongoing transformations
Given the rapid evolution of financial technologies, mastering the fundamentals of blockchain, fintech, and crypto-assets is becoming a key priority for professionals in the banking sector. These fields, often perceived as technical, actually reflect broader transformations in business models, infrastructure, and usage patterns.
When it comes to investing, information is no substitute for knowledge
In recent years, investment professionals have had to adapt to the constant flood of financial information. This trend affects both the way we gather information to inform investment decisions and the more business-oriented aspects of our work, particularly when dealing with clients who are now themselves overwhelmed with information.
Between algorithms and human expertise: the future of banking recruitment in Switzerland
Artificial intelligence is already transforming the Swiss banking sector—and recruitment is no exception. While algorithms optimize the analysis of applications, human judgment, professional expertise, and ethics remain at the heart of decision-making.
6 key steps for finding a job
Careers – Recruitment 6 Key Steps for a Job Search
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Optimize your CV to land an interview
Career - Recruitment
How to Optimize Your Resume to Land an Interview: The …
