Skills for career development in banking and finance

The banking and financial sector in French-speaking Switzerland, and Geneva in particular, is an essential pillar of the regional economy. According to the Banking Barometer 2024 published by the Swiss Bankers Association (SBA), employment in the banking sector continued to rise in 2023, with growth of 1.4% despite an uncertain global economic environment.

Against this backdrop, the Institut Supérieur de Formation Bancaire (ISFB), as the Skills and Career Center for banks and financial institutions in French-speaking Switzerland, identifies and promotes the key skills needed to succeed in this field. 

Faced with this dynamic, it's becoming crucial for professionals in the sector - whether they're just starting out on their career path or in the process of repositioning themselves - to understand which concrete skills enhance their employability and support sustainable progress. With this in mind, ISFB is offering a structured mapping of the most sought-after skills in the banking industry today, reflecting market expectations, current transformations and the specific requirements of the sector's key functions.

AI is increasing the need for hybrid skills, blending technological understanding, critical analytical ability, risk management, and emotional intelligence - all unevenly distributed across generations.

Technical and analytical skills

Mastery of financial products, regulations and analytical tools is fundamental. For example, understanding the mechanics of mortgages, investment products or derivatives is essential to effectively advising customers. What's more, the ability to interpret complex financial data enables investment risks and opportunities to be assessed.

Interaction skills

Professionals must excel in communication, negotiation and advice. For example, in a meeting with a customer, it's crucial to understand their needs, explain available options clearly and negotiate suitable solutions. These skills help build trusting relationships and customer loyalty.

Strategic skills

The ability to anticipate market trends and develop appropriate strategies is paramount. For example, a portfolio manager must be able to adjust asset allocations in line with economic trends and client objectives. This strategic vision maximizes returns while minimizing risk.

Adaptability skills

In a constantly changing environment, adaptability is an indispensable quality. Professionals must be ready to learn new regulations, adopt emerging technologies and adapt to organizational changes. For example, the integration of artificial intelligence into banking processes requires an open mind and a willingness to learn continuously.

Awareness skills

Time management, organization and a sense of responsibility are essential for optimum performance. For example, meeting regulatory deadlines for the submission of financial reports demonstrates the conscientiousness and thoroughness that are essential in this sector.

Concentration skills

The ability to concentrate on complex tasks without distraction is crucial. For example, when analyzing a complex financial contract, sustained attention over time is needed to identify critical clauses and assess the legal and financial implications.

Emotional skills

Emotional stability, resilience and stress management are major assets. For example, when faced with a financial crisis or an uncertain situation, a professional must remain calm, make informed decisions and support his or her customers with empathy. These qualities are key to effective management of difficult situations.

Language and computer skills

Mastery of foreign languages, particularly English, is often a prerequisite for interacting with an international clientele. In addition, proficiency in IT tools such as portfolio management software or trading platforms, and quite simply Excel, is essential for efficient, modern service delivery.

The banking and finance sector in French-speaking Switzerland offers a wealth of opportunities not only for university graduates, but also for professionally-trained professionals (CFC banking option, then higher education). Developing these key competencies, as defined by the ISFB, is essential for success and advancement in this dynamic field. This is what we focus on with our contacts, whether they are Human Resources professionals responsible for supporting the skills development of their organization's employees, or participants in our services as part of continuing education measures or certifications, but also as part of assessments, coaching, mentoring or skills assessments.

Mathias Baitan

General Manager

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