IN THE NEWS
From Adoption to Embrace of Generative AI in the Workplace: A Dialogue Between Educational Sciences and Psychology
Generative AI has made its way into the workplace before organizations have had time to establish guidelines for its use. In this article, Joseph Baud-Grasset and Stéphane Bonzon share their perspectives to distinguish between adoption and appropriation, and to emphasize that the professional use of AI requires discernment, collective learning, and responsibility.
The number of employees in the Swiss financial sector remains stable, but this figure tells us little. Beneath this surface of stability, job roles are shifting and skill sets are evolving. The ISFB Observatory exists to monitor this transformation and help the financial center anticipate it.
The Banking and Financial Skills Observatory is a unit within the ISFB, created to anticipate changes in the profession, support skills development, and inform strategic decisions in the banking sector in French-speaking Switzerland. It is aimed at banks, independent asset managers, and financial players who want to understand and master the transformations taking place in the workplace.
THE ESTATES
ISFB INSIGHT
The magazine for skills development in the banking and financial ecosystem of French-speaking Switzerland
EDITOR'S CHOICE
Back-office, management, and support functions are among the bank’s core functions
Although often less visible than other functions, back-office, administrative, and support roles are an essential component of production, as well as of the consistency, continuity, and quality of overall operations.
ISFB Observatory: Call for Papers
As part of its mission, the ISFB Observatory hereby invites contributions to the ISFB ecosystem. Under its editorial and scientific guidance, the aim is to enrich the perspectives brought to bear through specialized, analytical, and field-based contributions.
How to Support Banking Professionals During Career Transitions
The ISFB Trajectoires et Transitions program supports professionals in the banking and finance sector in their career transition. Designed to provide a stimulating and supportive environment, the program helps you to better understand the market, explore your personal resources and rediscover the meaning of your career path.
Decision-making: a complex skill at the heart of the managerial role
In senior management roles, decision-making is an essential part of daily work. However, these decisions are rarely made under ideal conditions. Incomplete information, time constraints, organizational dynamics, and external pressures make managerial decision-making a demanding task, where the quality of judgment depends as much on the context as on individual abilities.
MOST READ
C-Level Interviews
“You Can’t Build a Career on Your Own”: An Interview with Pierre-Alain Leuenberger, CEO of Banque Cantonale Neuchâteloise
In this interview, Pierre-Alain Leuenberger, CEO of Banque Cantonale Neuchâteloise, looks back on his career, from his banking apprenticeship to his current position on the Executive Board. He discusses continuing education, trust, managerial courage, customer relations, artificial intelligence, and succession planning.
At the heart of the Crédit Agricole Group: Fabrice Bouffet’s journey to the Executive Management of CA next bank in Switzerland
In this new interview from the C-Levels series published on ISFB Insight, Fabrice Bouffet, CEO of CA next bank, reflects on his career path as a leader, which has been shaped by hands-on experience, a variety of roles, mobility, and taking on leadership responsibilities in a different banking environment.
Technical expertise and the power of relationships: an interview with Xavier Bonna, Managing Partner of the Lombard Odier Group
Tools evolve, practices change, but the requirements remain the same. In this interview for ISFB Insight, Xavier Bonna, Managing Partner of the Lombard Odier Group, shares his vision of a profession where technical expertise, analytical skills, and the quality of client relationships remain at the heart of value creation.
Energy, passion, and adaptability: the three pillars of leadership for Nicolas Syz, CEO of SYZ Bank
There is a striking sincerity in the way Nicolas Syz talks about his journey. No heroic tale, but a path marked by travel, encounters, trials, and intuition. A story that reveals what drives him: energy as a way of being, emotion as a driving force, and adaptability as a reflex.
KEY FIGURES
OUR MEMBERS
As members of our non-profit professional association, which is recognized as a public-interest organization, our members account for nearly 80% of the sector’s salaried workforce.
By using the ISFB collective brand, our members demonstrate their commitment to the ongoing development of their employees' skills.
ABOUT US
ISFB is the competence and career center for banks and financial institutions in French-speaking Switzerland. The Institute offers services specific to the banking and finance sector in the fields of Continuing Education, Certifications, Career Development and Network Outreach. Founded in 1987 as a non-profit professional association, the ISFB currently brings together over fifty banking and financial institutions throughout French-speaking Switzerland.
WHAT PEOPLE SAY ABOUT US
The ISFB brings real added value to our institution and to the financial center. Its offerings complement our internal initiatives by providing a structured, up-to-date external perspective on key issues in banking management.
The ISFB plays a vital role in supporting banking professionals undergoing career transitions.
The ISFB enjoys genuine credibility among employers and employees.
The ISFB is deeply integrated into the economic and academic landscape of French-speaking Switzerland, ensuring high-quality, up-to-date training programs.
Our partnership with the ISFB is long-standing and valuable. It expands our training offerings and complements our internal programs: many employees take courses there to acquire new skills that they then apply within the bank. The institute also provides us with a forum for exchange with other industry stakeholders, which enriches our practices and strengthens our collective understanding of HR and development issues.
The ISFB is a long-standing partner of BCGE. Its undeniable added value lies in its specialization in banking topics, which provides our institution with access to high-level training, as well as the opportunity to exchange experiences and best practices with professionals from other institutions. This helps our employees develop a very high level of knowledge and skills.
The courses offered at ISFB ensure a strong connection between theory and practice.
The ISFB represents a local ecosystem that is extremely rich in skills and expertise.